Access Statement For Brooke House

Introduction

Brooke House is a 7 bedroom guest house set in the heart of Shanklin. We aim to cater for the needs of all our visitors. The following statement is a summary of our provision. If you have any specific questions please feel free to contact us and we will endeavour to help.

 Pre-Arrival
 
• You can contact us by telephone, post or email (details given below)
• We have a basic website
• This access statement and any correspondence are available in large print
• The local train station is only a few hundred yards away on a level pavement, although there is a fairly busy road to cross. Trains run regularly. We can provide details. The trains are electric so do not cause a noise disturbance
• There are several bus stops within a 5 minute walk. These are both single and double-decker buses. The service is frequent. Details can be provided
• We can provide details of local taxi firms
• We can provide contact details for the ferry companies so that suitable facilities can be arranged for the ferry crossing to the Island
• The local shops can be seen from the guest house and are only a couple of minutes walk. The main tourist attractions for Shanklin, namely the Old Village, Chine and beach are all within a 10-15 minute walk. There are some fairly steep slopes to negotiate
• Shanklin has a local "Coastal Mobility" shop from which equipment can be hired.  

 Arrival & Car Parking Facilities
 
• We have a small car park with space for a maximum of 4 cars. Space is limited
• The car park runs on a first come first served basis. We do not reserve spaces
• There is free parking on the road outside the guest house. During the day it can be fairly busy. In the evenings and weekends there are often spaces
• The car park is on a very slight slope and is tarmac. It leads to the patio at the front of the guest house and onto the main entrance. This is a level, concrete surface
• We always offer assistance with luggage
• The pathway to the main entrance from the road has one step 7cm high. This is concrete
• To avoid this step the main entrance can always be accessed via the car park
• There is adequate street lighting illuminating the car park. At night the porch light is on
• There is a door bell located 140cm off the ground at the main entrance

 Main Entrance & Reception
 
• Hana or Steve are always available to assist and greet all guests on arrival and to give a tour of all the facilities
• There is a 7cm step into the 170cm x 140cm porch. There is another 7cm step from the porch into the house. The porch flooring is Victorian tiles. The hallway/reception is short pile carpet
• The porch door is 77cm in width and the front door is 72cm wide
• The hallway is 115cm wide and 610cm long. At the end there is a writing desk which is 71cm high. This is where we ask guests to fill in their registration form and collect their keys. However, these arrangements are flexible. All furniture can be moved 
• During the day there is adequate natural light. During the hours of darkness there is fixed lighting in the porch and hallway
• There is a good level of contrast to all decoration 

 Public Areas - General (Internal)
 
• Once in the house, immediately to the right is the guest lounge
• At the end of the hallway is the staircase to the first floor. Staircase is 82cm wide. Each step is 18cm high and 26cm deep. There is a fixed banister to the right when ascending
• There are 17 steps, you then double back on yourself and there are a further 3 steps
• Staircase opens out to a large landing
• Corridor to Rooms 4, 5 and 6 starts at 85cm and widens to 110cm
• Corridor to Room 2 begins at 60cm and widens to 101cm
• Other first floor rooms are off large landing
• All short pile carpet
• At the bottom of the staircase there is a door to a private area. This has a bell at 130cm high which can be rung to get the attention of Hana or Steve
• A cordless telephone can be requested. Charges are displayed in the rooms

 Public Areas - WC

• Not Available

 Restaurant / Dining Room, Bar & Lounges, Take Away & Cafe
 
• Guest lounge
• Inward opening door entry width is 83cm
• Comprising a three seat sofa and 3 chairs all 46cm high, a large TV with DVD player and Hi-Fi, books, magazines, leaflets, puzzles and games, several tables of varying heights
• Good size room. All furniture can be moved
• The flooring is short pile carpet
• The decoration demonstrates good contrasts. There is a main ceiling light and standard lamp for extra lighting. There is natural light from the large bay window
• Central heating
• Dining room
• The Dining Room is located at the end of the hallway on the left
• Inward opening door entry width is 80cm
• Original wooden floorboards
• Large room, all furniture can be moved to accommodate
• Varying size tables all 78cm high with chairs (no arms) 45cm high
• Menu is available in large print
• Cereals and Juices usually self-service from a sideboard, although can be bought to the tables. Cooked breakfast, hot drinks and toast served to table
• Evening meals served to table
• We endeavour to cater for special dietary requirements and allergies. Please inform us at your earliest opportunity
• Radio is usually played in the dining room, this can be switched off

 Bedrooms
 
• Room 1
• Is on the first floor at the top of the staircase
• Comprises a king size bed and 2 singles, ensuite shower room (details below)
• Inward opening door entry width of 76cm
• Large room with plenty of space to manoeuvre
• King size bed height 62cm, single bed height 59cm
• Single beds have access on one side only.
• Also comprises, 3 bedside tables, chest of drawers, treble wardrobe, 2 fold-down chairs, colour freeview TV & DVD player with remote control and text, tea and coffee facilities
• Short pile carpet 
• Good level of contrast to decoration     
• Ceiling light, bedside lights and plenty of natural light from large, bay window
• Central heating
• Room 2
• Is on the first floor, along corridor starting at width 60cm widening to 101cm
• Laid out as a suite with a double bedded room leading to a twin bedded room. Ensuite shower room in the double room (details below)
• Inward opening door entry width 70cm
• Plenty of space to manoeuvre
• Double bed and single bed heights 60cm both single beds can only be accessed from one side.
• Double room also comprises 2 bedside tables, chest of drawers, wardrobe, 2 fold-down chairs, colour freeview TV with remote control and text, tea and coffee facilities. Entrance of width 63cm to second room
• Twin room also comprises 2 bedside tables, large chest of drawers and 2 bean bags
• Short pile carpet
• Good level of decoration and contrast
• Ceiling light, bedside lights and excellent natural light
• Electric panel heaters

• Room 3
• Is on the first floor, off the large landing
• Comprises 3 single beds, ensuite shower room (details below)
• Width of inward opening door to enter room is 70cm, narrowing to 42cm to pass between bed and wardrobe
• Large room with plenty of space to manoeuvre
• Height of all beds is 59cm. One bed has access on both sides, the other two do not
• Also comprises 3 bedside tables, chest of drawers, wardrobe, 3 fold-down chairs, colour freeview TV with remote control and text, tea and coffee facilities

• Short pile, dark carpet
• Good level of contrast to decoration
• Ceiling light plus bedside lights. Plenty of natural light from a large, bay window
• Central heating
• Room 4
• Is on the first-floor on the left of the 85cm to 110cm corridor
• Comprises a single bed with ensuite shower room (details below)
• Entry via inward opening door width of 65cm
• Fairly large single room, area around bed 46cm on narrowest side
• Height of bed is 60cm
• Also comprises a bedside table, a chest of drawers, wardrobe, 1 fold-down chair, colour freeview TV with remote control and text, tea and coffee facilities.
• Short pile carpet
• Good contrast to decoration
• Ceiling light and a wall mounted light above the bed
• Central heating
• Room 5
• Is on the first floor, opposite Room 4
• Comprises 2 single beds which can be joined to make a superking, with ensuite shower room (details below)
• Inward opening door entry width 69cm
• Large room with plenty of space to manoeuvre

• Height of beds is 63cm. Access to only one side of one of the beds when set up as a twin. Access to both sides of the bed as a superking
• Also comprises 2 bedside tables, chest of drawers, wardrobe, 2 fold-down chairs, colour freeview TV with remote control and text, tea and coffee facilities.
• Short pile carpet

• Good level of contrast to decoration
• Ceiling light and wall mounted lights above beds
• Central heating
• Room 6 
• Is on the first floor, next to Room 4
• Comprises a double bed with ensuite shower room (details below)
• Entry via inward opening door width 69cm
• Adequate space to manoeuvre
• Double bed height 63cm
• Also comprises 2 bedside tables, chest of drawers, wardrobe, 2 fold-down chairs, colour freeview TV with remote control and text, tea and coffee facilities

• Short pile carpet

• Good level of contrast to decoration
• Ceiling light and wall mounted lights above the bed
• Central heating
• Room 10 
• Is on the ground floor, through the guest lounge
• Comprises a double bed, ensuite shower room (details below)
• Entry from guest lounge through inward opening door width 66cm. Step height 3cm Alternative entry from car park through inward opening door width 30cm. Step heights of 7cm followed by 20cm
• Fairly large room, access on one side of bed is 25cm on the other it is 82cm
• Height of bed is 56cm.
• Also comprises 2 bedside tables, chest of drawers, wardrobe, refrigerator, 2 seat sofa, colour freeview TV with remote control and text, tea and coffee facilities.
• Short pile, neutral carpet
• Good level of contrast to decoration
• Ceiling light and wall mounted bedside lights. Good natural light
• Central heating

  Bathroom, Shower-room & WC [Ensuite or Shared]
 
• All ensuite rooms have a ceiling light with additional light above the hand basin with shaver point.
• Room 1 
• Ensuite shower room overall size 112cm x 200cm
• Outward opening door entry width 60cm
• Comprising toilet (height 42cm), hand basin (height 85cm) and shower with tray size 80cm x 80cm, step height 20cm, access on one side through curtain. Grab handle in shower.
• Tile floor with contrasting wall paper
• Room 2
• Ensuite shower room overall size (not including shower area) 120cm x 130cm 
• Outward opening door entry width 60cm
• Comprising toilet (height 42cm), hand basin (height 85cm) and electric shower with tray size 70cm x 70cm and step height 8cm. Entry on one side through curtain
• Decorated in neutral colours with tile walls and floor
• Room 3
• Ensuite shower room overall size 138cm x 163cm 
• Outward opening door entry width 49cm
• Comprising toilet (height 42cm), hand basin (height 85cm) and electric shower with tray size 80cm x 80cm and step height 12cm, bi-fold door entry width 50cm
• Decorated in neutral colours with tile walls and floor
• Room 4
• Ensuite shower room overall size (not including shower area) 111cm x 143cm
• Outward opening door entry width 56cm
• Comprising toilet (height 42cm), hand basin (height 85cm) and shower with tray size 70cm x 70cm and step height 26cm. There is access on one side, through curtain. Grab handle in shower. 
• Short pile carpet with contrasting paper on the walls
• Room 5
• Shower area and toilet/hand basin area are divided. Shower area is 129cm x 77cm in total. Toilet/hand basin area is 132cm x 85cm in total with a corridor 177cm x 66cm allowing entry to each
• Inward opening door entry width 55cm to corridor with access to both areas
• Toilet (height 42cm), hand basin (height 82cm) and thermostatic electric shower with tray size 80cm x 80cm and step height 10cm. Access to one side of the shower through a curtain
• Decorated in neutral colours with tile walls and floor

• Central heating
• Room 6
• Ensuite shower room overall size 200cm x 179cm
• Inward opening door entry width 55cm
• Comprising toilet (height 42cm), hand basin (height 82cm) and thermostatic power shower with D-shaped shower tray size 80cm x 80cm and step height 15cm. Access through sliding door width 43cm
• Decorated in neutral colours with tile walls and floor
• Ceiling light and large window
• Central heating
• Room 10
• Ensuite shower room, overall size 133cm x 162cm 
• Outward opening door entry width 53cm
• Comprising toilet (height 42cm), hand basin (height 85cm) and shower cubicle (70cm x 70cm) with sliding door entry width of 39cm and step height 23cm. Grab handle in shower
• Short pile carpet with neutral wall tiles

 Grounds and Gardens
 
• No access to the back garden
• Patio area to the front of the house with 2 large, glass patio tables and movable chairs
• Umbrellas for shade during the summer
• Concrete underfoot
• Smoking allowed on the patio, away from the main entrance.
• Inside the house is 100% non-smoking

 Additional Information
 
• We are happy to store medicine in our fridge but access to it is not 24 hours.

  Contact Information
 
• Address: 2, St. Paul's Avenue, Shanklin, Isle of Wight, PO37 7AL
• Telephone: 01983 863162
• Email: brookehousehotel@btconnect.com
• Website: www.brookehousehotel.co.uk
• Hours of operation: Open all year, apart from short periods in the winter for essential maintenance work. Business flexible to suit hours required. Property is our home so occupied 24 hours. Landline answered from 8am - 10:30pm.
• Local equipment hire companies: Coastal Mobility 01983 866431
• Local public transport numbers: 

 Southern Vectis (Bus Company) 01983 532373
 Island Line (Island Train Service) 0845 6000 650
 Red Funnel 0844 844 9988
 Wightlink 0871 376 4342
 Hover Travel 01983 811000 or 023 9281 1000

 Future Plans
 
• We plan to redecorate and redesign the internal layout of Rooms 1 & 4. Completion Spring 2010

 We welcome your feedback to help us continuously improve if you have any comments please phone 01983 863162 or email brookehousehotel@btconnect.com